NHTSA Complaint #11194440 — 2017 FORD FUSION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11194440
Vehicle	2017 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2018
Date Filed	April 7, 2019
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE FRONT DRIVER SIDE AND PASSENGER SIDE WINDOWS WILL NOT CLOSE FULLY ON OCCASION. IF YOU TRY ROLLING THE WINDOW UP IT WILL AUTOMATICALLY ROLL BACK DOWN TO ABOUT HALFWAY TO 2/3 OPEN. I TRIED TO GET THIS ISSUE CORRECTED AT HE DEALERSHIP ONCE. THE MECHANICS REFUSED TO LOG THE ISSUE AND 'RECALIBRATED' THE WINDOW IN A FEW SECONDS. THE PROBLEM PERSISTS. IT IS A SAFETY ISSUE IN MY OPINION BECAUSE PASSENGERS AND DRIVERS CANNOT CLOSE THE WINDOW IN CASE OF EMERGENCIES. THIS HAS BEEN ONGOING SINCE LAST YEAR.

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