NHTSA Complaint #11194072 — 2007 TOYOTA RAV4 AIR BAGS

Complaint Details

ODI Number	11194072
Vehicle	2007 TOYOTA RAV4
Component	AIR BAGS
Date of Incident	March 29, 2019
Date Filed	April 5, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE GETTING MY EMERGENCY BRAKE REPAIRED BECAUSE IT DID NOT APPEAR TO BE HOLDING PROPERLY AT FIRESTONE THE TECHNICIAN PULLED THE EMERGENCY BRAKE LEVER AND THE DRIVERS SIDE AIR BAG DEPLOYED. AFTER TAKING SUV TO TOYOTA DEALERSHIP THEY STATED THAT THE INDIVIDUAL PULLED THE HANDLE UP TO FAR CAUSING A SHORT IN THE AIR BAG MODULE DEPLOYING THE AIR BAG WHILE INDIVIDUAL WAS IN THE DRIVERS SEAT. I CONSIDER THIS TO BE A DEFECT IN THE MANUFACTURING PROCESS BUT TOYOTA CLAIMS THEY HAVE NO RECALLS FOR THIS PROBLEM AND WANT ME TO PAY $2,780.00 FOR THE REPAIR. THE VBEHICLE WAS STATIONARY WHEN THIS OCCURRED.

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