NHTSA Complaint #11193925 — 2018 JEEP WRANGLER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11193925 |
| Vehicle | 2018 JEEP WRANGLER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I PURCHASED MY 2018 JEEP WRANGLER UNLIMITED JL IN JUNE OF 2018. WITHIN THE FIRST MONTH OF HAVING THE VEHICLE THE PROBLEMS BEGAN. I INITIALLY HAD WINDSHIELD SEALS THAT WERE MISSING SO THE JEEP WOULD FILL UP WITH WATER FROM BEHIND THE DASHBOARD. THE DEALERSHIP SAID THEY "FIXED THE PROBLEM" AND THEN MY WINDSHIELD CRACKED BECAUSE THEY DIDN'T INSTALL PROPERLY, NOW IT IS LEAKING AGAIN BEHIND THE STEERING WHEEL. THIS WILL BE MY 3RD VISIT TO THE DEALERSHIP FOR THIS PROBLEM. THEN THE "DEATH WOBBLE" BEGAN AROUND 8/9,000 MILES, ALMOST CAUSING MULTIPLE ACCIDENTS. MY VEHICLE HAS BEEN IN TWO DEALERSHIPS SINCE OCTOBER 2018 TRYING TO FIX ALL OF THE ISSUES OCCURRING. THE JEEP IS BEING SENT TO THE DEALERSHIP FOR THE 5TH TIME ON APRIL 10, 2019 FOR ONGOING STEERING ISSUES. THE DAMPER (RECALL) IN THE VEHICLE WAS REPLACED 4 TIMES WITHOUT SUCCESS AND THE STEERING CONTINUES TO WORSEN. KEEP IN MIND, THE DAMPER RECALL FIX WAS ONLY AVAILABLE AT MY DEALERSHIP IN JANUARY OF 2019. I NOW HAVE 18,000 MILES ON THE VEHICLE, LOOSE AND WOBBLING STEERING, CAN'T MAINTAIN A LANE WHILE DRIVING, VIBRATION AND WOBBLING WHILE BREAKING, THE EMERGENCY BREAK IS NO LONGER ENGAGING (MANUAL TRANSMISSION), AND JUST PUT IN A COMPLAINT WITH JEEP A FEW WEEKS AGO AFTER LITTLE SUCCESS WITH THE DEALERSHIP. JEEP IS TELLING ME THAT MY UNSAFE, UNSTABLE VEHICLE HAS TOO MANY MILES ON IT TO BUYBACK. I HAVE HAD THE VEHICLE FOR LESS THAN 10 MONTHS AND HAVE NEVER HAD THIS MANY ISSUES WITH ANY OF MY OTHER VEHICLES IN MY LIFE. THE VEHICLE WILL BE GOING BACK TO THE ORIGINAL DEALERSHIP I PURCHASED IT FROM FOR THE 5TH TIME FOR STEERING ISSUES AND 3RD TIME FOR THE WINDSHIELD SEALS, ALONG WITH MANY OTHER ISSUES. I NO LONGER FEEL SAFE IN MY OWN VEHICLE IN WHICH I AM PAYING A HIGH PRICE FOR EVERY MONTH.
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