NHTSA Complaint #11193904 — 2014 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11193904
Vehicle	2014 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 2, 2019
Date Filed	April 4, 2019
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AROUND 4:30 PM, AFTER JUST A FEW SECONDS OF LEAVING MY DRIVEWAY, A MESSAGE CAME ON THAT STATED I NEEDED TO PUT THE VEHICLE IN PARK BEFORE I COULD SHIFT GEARS AND THEN MY BATTERY LIGHT AND ENGINE LIGHT CAME ON. I PULLED OVER, PUT VEHICLE INTO PARK & THEN SHUT IT OFF. RESTARTED IT, BUT STRUGGLED TO START.. ATTEMPTED TO RESTART A THIRD TIME BUT WAS DEAD. TURNED THE KEY TO RUN TO SEE WHAT LIGHTS STAYED ON THE DASHBOARD THE BATTERY WAS STILL ON WHILE THE ENGINE LIGHT DISAPPEARED. AFTER WAITING ABOUT A HALF HOUR, MY FATHER IN LAW WAS ABLE TO GIVE ME A JUMP. CAR STARTED AND WAS ABLE TO DRIVE GET THE BATTERY REPLACED. HOWEVER I READ LAST NIGHT SIMILAR COMPLAINTS, WITH THE BATTERY NOT BEING THE ISSUE SO MY HUSBAND WILL BE GETTING THE PREVIOUS BATTERY WE HAD, TESTED THIS WEEKEND.

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