NHTSA Complaint #11193699 — 2018 RAM 2500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11193699 |
| Vehicle | 2018 RAM 2500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
THE RECENT RAM 2500 RECALL NUMBER V06/NHTSA RECALL NUMBER 19V-021 REMEDY/REPAIR, HAS ME VERY, VERY, VERY UPSET AS A CONSUMER. IF I MAY BE SO BOLD, THE ENGINEER(S) THAT DEVISED THE REPAIR METHOD FOR THOSE TRUCKS EFFECTED, REALLY DIDN'T THINK THINGS THROUGH FROM A CONSUMER PERSPECTIVE. THE WELDING OF THE JAM NUTS ON THE LEFT/RIGHT DRAG LINKS, MEANS THAT PART OF THE OVERALL STEERING GEOMETRY ADJUSTMENTS, HAS BEEN MINIMIZED AS IT APPLIES TO TOE AND STEERING WHEEL ALIGNMENT ADJUSTMENTS. THE REPAIR IS A CHEAP, JURY RIGGED TEMPORARY REPAIR THAT CLEARLY IS A COSTS SAVINGS MEASURE. EVERY CUSTOMER THAT HAS HAD THIS REPAIR, WILL REQUIRE THE PURCHASE OF A NEW SET OF DRAG LINKS IN THE FUTURE. MY VEHICLE (2018 RAM 2500 POWER WAGON) IS BUILT FOR EXTREME OFF-ROADING, AND I CAN GUARANTEE YOU AND DODGE/FIAT/RAM THAT I NEED THE ABILITY TO MAKE ADJUSTMENTS' THIS IS AN UNEXPECTED ACT ON THE BEHALF OF FIAT' I REALLY DO WANT AN ANSWER BACK ABOUT HOW THIS IS GOING TO BE ADDRESSED' MY ANSWER IS SIMPLE; MAKE SURE THE CURRENT INVENTORY OF REPLACEMENT DRAG LINKS, DO NOT HAVE THE SAME SUB-STANDARD BUILD AS THE CURRENT LINKS, AND' RATHER THAT WELD THE JAM NUTS, JUST REPLACE THE DRAG LINKS WITH UPDATED ONES'
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