NHTSA Complaint #11193658 — 2010 HONDA CR-V

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11193658
Vehicle	2010 HONDA CR-V
Component	STRUCTURE:BODY
Date of Incident	April 1, 2019
Date Filed	April 3, 2019
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DRIVER SIDE DOOR WON'T UNLOCK. FIRST TIME I TRIED TO UNLOCK ALL DOORS WOULDN'T UNLOCK AND I WAS TRAPPED INSIDE MY CAR. NOT ELECTRICAL AS WINDOWS PROCEEDED TO ROLL DOWN/UP. DEALERSHIP WANTS TO AND I QUOTE "BREAK DOOR TO SEE WHAT PROBLEM IS". I THINK NOT. KEY FOB DOESN'T UNLOCK ANY DOOR BUT KEY FOB WILL LOCK ALL DOORS. HAVE TO MANUALLY UNLOCK AT DRIVER SIDE DOOR AND THEN GO ENTER PASSENGER SIDE DOOR TO ENTER VEHICLE. SAFETY HAZARD FOR SURE.

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