NHTSA Complaint #11193345 — 2008 CHRYSLER TOWN AND COUNTRY

WHILE DRIVING THE VAN THE WINDSHIELD WIPERS CAME ON, INSTRUMENT PANEL LIGHTS BEGAN TO FLASH, DOORS LOCKED AND UNLOCKED AND THE ENGINE LOST POWER. THE ALARM SYSTEM WENT OFF AND COULD NOT BE TURNED OFF. THIS HAS HAPPENED SEVERAL TIMES WHEN DRIVING AND ALL THE POWER IS LOST TO THE POWER STEERING, ENGINE AND LIGHTS. IT IS A VERY DANGEROUS SITUATION AS IT CAN HAPPEN ON THE FREEWAY AS WELL AS ON A CITY STREET. WE HAVE BEEN STRANDED SO MANY TIMES AND HAVE FEARS TO DRIVE THIS VAN ANYWHERE! WE WERE STRANDED IN SEATTLE ON A CITY STREET AND HAD TO WAIT TWO HOURS FOR A TOW TRUCK TO TOW IT TO THE NEAREST DEALER THERE. WHEN IT ARRIVED AT THE DEALER IT WAS LATE AFTERNOON AND THE MECHANIC AGREED THAT THE SYSTEMS WERE NOT 'COMMUNICATING' WITH EACH OTHER BUT HE WOULD CHECK IT OUT IN THE MORNING...BY THE MORNING, THE VAN WAS NOT DOING IT'S CRAZINESS AND THE MECHANIC SAID HE COULD FIND NOTHING WRONG WITH IT! WE HAVE HAD THE LOCAL DEALER CHECK IT OUT AND THEY CANNOT SEEM TO FIND THE PROBLEM, BUT OBVIOUSLY THERE IS A PROBLEM. WHY CAN'T CHRYSLER FIGURE THIS OUT? IT IS DANGEROUS AND SCARY AND OUR BELOVED VAN IS NO LONGER RELIABLE TRANSPORTATION FOR OUR FAMILY. NHTSA....THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS PROBLEM...IT NEEDS TO BE ADDRESSED AND, YES, IT IS A SAFETY ISSUE, BIG TIME! WE NEED YOUR HELP TO GET CHRYSLER TO FIGURE OUT WHAT IS GOING ON WITH THESE VANS. IT IS AS IF THEY ARE 'POSSESSED BY THE DEVIL' HELP US PLEASE! WHAT ELSE CAN WE DO?