NHTSA Complaint #11193308 — 2012 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) INDICATED THAT THERE WERE NO RECALL REPAIRS NEEDED BEFORE THE VEHICLE WAS PURCHASED. THE CONTACT WAS NOT INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A FACILITY. AN INDEPENDENT MECHANIC INFORMED THE CONTACT TO CHECK WITH THE MANUFACTURER FOR A RECALL CAMPAIGN BECAUSE THEY DID NOT HAVE THE TOOLS TO REPAIR THE VEHICLE. THE CONTACT ALSO HEARD A TICKING NOISE, WHICH COULD INDICATE THAT A ROD MAY HAVE FRACTURED AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO PEACOCK HYUNDAI BRUNSWICK (5400 ALTAMA AVE #1, BRUNSWICK, GA 31525, (912) 304-0461) FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.