NHTSA Complaint #11193136 — 2005 MINI COOPER S CONVERTIBLE STEERING

Complaint Details

ODI Number	11193136
Vehicle	2005 MINI COOPER S CONVERTIBLE
Component	STEERING
Date of Incident	February 18, 2019
Date Filed	April 1, 2019
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WAS FAULTY. MINI OF LOVELAND (4055 BYRD DR, LOVELAND, CO 80538, (970) 292-5020) WAS NOTIFIED OF THE FAILURE, BUT A DIAGNOSTIC APPOINTMENT WAS NOT SCHEDULED. THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM EXTENDED WARRANTY PROGRAM: SI M32 02 15 (STEERING AND WHEEL ALIGNMENT). AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

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