NHTSA Complaint #10794973 — 2005 MINI COOPER S CONVERTIBLE

I WAS LEAVING WORK LATE AT NIGHT WHEN I TRIED TO DRIVE THE CAR OUT OF THE PARKING LOT THE STEERING DISAPPEARED. IT WAS DIFFICULT TO MANEUVER THE CAR. I HAD THE CAR AT THE MINI DEARLSHIP EARLIER IN THE WEEK TO REPLACE LIGHT BULBS SO I CALLED THE DEALERSHIP TO FIND OUT WHERE WHAT THIS COULD BE, WHERE I COULD CHECK THE POWER STEERING FLUID LEVELS. THEY WERE NOT THAT HELPFUL. THEN LATER I LOOKED ONLINE AT ALL THE STEERING COMPLAINTS AND CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THERE WAS A PROBLEM AND MY CAR (VIN#) WOULD BE COVERED FOR 13 YEARS/150,000. I AM REPORTING THIS BECAUSE ALL MINI'S WITH THIS PROBLEM SHOULD BE COVERED. DEALERSHIPS SHOULD CHECK VEHICLES FOR RECALLS WHEN CUSTOMERS CALL WITH PROBLEMS. I LIKE MY DEALERSHIP BUT I AM DISAPPOINTED THAT I HAD TO RESEARCH THIS DANGEROUS PROBLEM.