NHTSA Complaint #11192721 — 2018 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11192721
Vehicle 2018 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage 7,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD AT HIGHWAY SPEEDS THE FRONT SUSPENSION WILL START SHAKING AND MY STEERING WHEEL WILL FEEL COMPLETELY LOOSE. SOMETIMES IT CORRECTS ITSELF AND OTHER TIMES IT IS SUCH A VIOLENT SHAKE YOU HAVE TO REDUCE YOUR SPEED DOWN TO 40 MPH OR LESS UNTIL IT STOPS. ONE INCIDENT WAS WHEN I WAS EXITING THE HIGHWAY AND AS I WAS MERGING IN I HIT A COUPLE OF BUMPS IN THE ROAD. IT STARTED TO SHAKE SO VIOLENTLY THAT I THOUGHT I WAS GOING TO LOOSE CONTROL. THANKFULLY I WAS ONLY DOING 35 TO 40 MPH. IT WAS SO BAD THE PERSON BESIDE ME SLAMMED ON THEIR BRAKES. I HAD TO SLOW DOWN TO 15 MPH BEFORE IT STOPPED. THEN IT WAS LIKE NOTHING EVER HAPPENED.

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