NHTSA Complaint #11192370 — 2015 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11192370
Vehicle 2015 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 54,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

DRIVING ALONG WITH VEHICLE IN MOTION, THE ENGINE STALLS OUT AND CONTINUES TO ROLL, BUT DOES NOT OPERATE. CAR MUST COME TO A COMPLETE STOP, REST AND THEN TRY TO RESTART - VERY DANGEROUS ON THE HIGHWAY. A MESSAGE COMES ON STATING "VEHICLE MUST BE IN GEAR TO SHIFT" OR SOMETHING CLOSE TO THAT - BUT THERE HAS BEEN NO SHIFTING ON MY PART AT ALL. THIS STALLING HAS PUT ME IN VERY DANGEROUS CONDITIONS BECAUSE CARS COMING FROM BEHIND AND AROUND ME HAVE NO WARNING OF THE STALLED OUT ENGINE EITHER. IT TAKES ABOUT 3 OR 4 MINUTES TO RESTART THE ENGINE. DEALERSHIP SAYS THIS IS AN OIL CONSUMPTION ISSUE AND ITS SOMETHING TO DO WITH THE PISTONS. ANOTHER JEEP SERVICE MANAGER SAID THE ENGINE NEEDS TO BE REPLACED. ITS STILL UNDER WARRANTY. I FEAR THAT WE'RE GOING TO GET HIT (MY DAUGHTER AND I) AND MEANWHILE, WE DO NOT HAVE OTHER TRANSPORTATION AND I'M GOING TO BE PAYING ON THIS FOR 4 MORE YEARS. THERE IS A LOT OF INFORMATION ON OTHER PEOPLE HAVING THE SAME COMPLAINTS ON THE INTERNET. FOR NOW, THE DEALERSHIP IS DOING AN OIL CONSUMPTION TEST WHICH IS RELATED TO THE ENGINE PROBLEMS KNOWN ON OTHER VEHICLES. WITH THIS MANY PEOPLE HAVING THE SAME PROBLEM, THIS SHOULD BE A RECALLED ENGINE.

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