NHTSA Complaint #11192324 — 2011 AUDI Q5

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS NOT. TWO OF THE THREE MAIN COMPONENTS FOR OUR FUEL INJECTION SYSTEM HAVE BEEN REPLACED, THE MOST IMPORTANT THE FUEL PUMP AND THE REGULATOR, THREE TIMES WE TOOK IT BACK BECAUSE THEY NEVER GOT IT RIGHT THE FIRST TIME. THAT IS NOT INCLUDING ALL THE OTHERS THINGS THAT HAVE BEEN CHANGED, ELECTRICAL SYSTEM WIRING, AND MAJOR PARTS OF THE ENGINE. RECENTLY WE TOOK OUR AUDI TO THE SERVICE DEPT IN SCOTTSDALE AZ , FOR THE RECALL OF THE AIR CANISTER AND ALSO BECAUSE IT WAS BEGINNING TO SMELL LIKE GAS AGAIN AND THE CHECK ENGINE LIGHT TURNED ON AND TROUBLE WITH THE STARTUP OF OUR VEHICLE. HAD IT CHECKEDOUT BY A CERTIFIED MECHANIC, WHICH TOLD ME IT WAS THE ALTERNATOR. I HAD JUST BOUGHT A BRAND NEW GEL BATTERY AT AUTOZONE, DIDNT WANT THE BAD ALTERNATOR TO DRAIN MY NEW BATTERY SO SINCE I KNEW IT HAD BEEN REPLACED BEFORE BY AUDI IN CHANDLER, I TOLD THE SERVICE ADVISOR THAT IT WAS BAD, AND IF HE COULD PLEASE CHECK AND REPLACE. BEFORE THAT I ALSO HAD IT RECHECKED AT AUTOZONE AND ORIELLYS AND THEY TOLD ME THE SAME THING, BAD ALTERNATOR....HOPEFULLY YOU SEE WHERE I'M GETTING AT. I'M TRYING TO BE AS DETAIL AS POSSIBLE, SO SORRY FOR THE LENGTH OF THIS LETTER. TO NO SURPRISE OF MINE THE SERVICE ADVISOR CALLS ME BACK AND TELLS ME THAT MY FUEL INJECTORS ARE GOING BAD, WHATTT