NHTSA Complaint #11192156 — 2004 SATURN VUE

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	11192156
Vehicle	2004 SATURN VUE
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	March 12, 2019
Date Filed	March 28, 2019
Mileage	250,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION. THE FAILURE OCCURRED MORE THAN TWICE WHILE DRIVING. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL SQUEAKY AND RATTLING SOUND WHILE BEING TURNED. EXCESSIVE FORCE HAD TO BE USED TO TURN THE STEERING WHEEL. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE POWER STEERING AND IGNITION FAILURES WERE NOT DIAGNOSED BECAUSE THEY DID NOT HAVE THE PROPER ELECTRIC TOOLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 250,000.

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