2004 SATURN VUE — Problems, Recalls & Safety Data

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N/A

Safety Rating

360

Owner Complaints

36 Crashes 7 Fires

2

Recalls

ACTIVE RECALL

43

Service Bulletins

1

Investigation

Overview of the 2004 SATURN VUE

The 2004 SATURN VUE has received a total of 360 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:OTHER:LABELS. 43 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (53 complaints), Power Train (44 complaints), and Power Trainautomatic Transmission (38 complaints).

Recalls for the 2004 SATURN VUE

NHTSA has recorded 2 recalls for the 2004 SATURN VUE, potentially affecting up to 208,289 vehicles.

Recall 14V490000 — ELECTRICAL SYSTEM:IGNITION

| 202,155 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall...

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Recall 03V519000 — EQUIPMENT:OTHER:LABELS

| 6,134 vehicles affected

Defect: CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5L V6 (L66) ENGINES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT AND REAR WHEEL RIM SIZE SPECIFICATIONS ON THE TIRE/CERTIFICATION LABEL ARE NOT CORRECT. THE PRINTED WHEEL RIM DESIGNATION SPECIFIED A 16-INCH WHEEL WHEN A...

Consequence: IF THE WHEEL RIM SIZE IS INCORRECTLY PRINTED ON A TIRE/CERTIFICATION LABEL, A SERVICE TECHNICIAN WHO SOLELY USES THE TIRE/CERTIFICATION LABEL FOR SERVICE INFORMATION MAY ATTEMPT TO REPLACE A DAMAGED WHEEL WITH AN INCORRECT WHEEL.

Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-553-6000.

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Owner Complaints for the 2004 SATURN VUE

360 complaints have been filed with NHTSA for the 2004 SATURN VUE. Below is a breakdown by vehicle component.

Electrical System
Complaints: 53 1 Fire
Power Train
Complaints: 44 4 Crashes 7 Injuries
Power Trainautomatic Transmission
Complaints: 38 1 Crash
Unknown Or Other
Complaints: 17
Suspensionrear
Complaints: 16 3 Crashes 2 Injuries
Suspension
Complaints: 14 2 Crashes
Air Bags
Complaints: 13 6 Crashes 6 Injuries
Electrical Systemignition
Complaints: 13
Steering
Complaints: 13 1 Crash 1 Injury
Engine And Engine Cooling
Complaints: 10
Engine
Complaints: 8 1 Crash 2 Injuries
Exterior Lighting
Complaints: 6 1 Crash 1 Fire 2 Injuries
Structurebody
Complaints: 6 3 Crashes 2 Injuries
Equipment
Complaints: 5 1 Crash 2 Injuries
Visibilityglass Siderear
Complaints: 5
Air Bagsfrontal
Complaints: 4 4 Crashes 4 Injuries
Electrical Systemhorn
Complaints: 4 1 Crash 1 Fire
Electrical Systemignitionswitch
Complaints: 4
Service Brakes Hydraulic
Complaints: 4 1 Crash 1 Fire
Suspensionfront
Complaints: 4 1 Crash
Vehicle Speed Control
Complaints: 4
Wheels
Complaints: 4
Electrical System Instrument Clusterpanel
Complaints: 3 1 Crash
Fuel System Gasoline
Complaints: 3
Fuelpropulsion System
Complaints: 3
Power Traindrivelinedifferential Unit
Complaints: 3
Seat Belts
Complaints: 3 1 Crash 2 Injuries
Electrical Systemignitionmodule
Complaints: 2
Engine And Engine Coolingengine
Complaints: 2
Exterior Lightingheadlights
Complaints: 2 2 Fires
Fuel System Other
Complaints: 2
Power Trainaxle Assembly
Complaints: 2
Power Trainclutch Assembly
Complaints: 2
Seatsfront Assemblyrecliner
Complaints: 2 1 Crash 2 Injuries
Service Brakes
Complaints: 2
Steeringcolumn
Complaints: 2 1 Fire
Structurebodyroof And Pillars
Complaints: 2
Air Bagssidewindow
Complaints: 1 1 Crash 1 Injury
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systemwiring
Complaints: 1
Electrical Systemwiringinteriorunder Dash
Complaints: 1
Electronic Stability Control Esc
Complaints: 1
Engine And Engine Coolingcooling System
Complaints: 1
Engine And Engine Coolingenginegasoline
Complaints: 1
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
Complaints: 1
Engine And Engine Coolingexhaust Systememission Control
Complaints: 1
Equipment Adaptivemobility
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Exterior Lightinghazard Flashing Warning Lightsswitch
Complaints: 1
Fuel System Gasolinedelivery
Complaints: 1
Fuel System Otherstoragefuel Gauge System
Complaints: 1
Latcheslockslinkages
Complaints: 1
Latcheslockslinkageshoodlatch
Complaints: 1
Power Traindriveline
Complaints: 1
Power Traindrivelinedriveshaft
Complaints: 1
Power Trainmanual Transmission
Complaints: 1
Power Trainmanual Transmissionfloor Shift Assembly
Complaints: 1
Seat Beltsrearother
Complaints: 1
Service Brakes Airdiscrotor
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1 1 Crash
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1
Steeringhydraulic Power Assist System
Complaints: 1 1 Crash
Structurebodyhatchbackliftgatehinge And Attachments
Complaints: 1
Structureframe And Members
Complaints: 1
Structureframe And Membersunderbody Shields
Complaints: 1
Tires
Complaints: 1
Tiressidewall
Complaints: 1
Traction Control System
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilityrear Window Wiperwasherswitchwiring
Complaints: 1
Visibilitywindshield
Complaints: 1
Wheelshub
Complaints: 1

Most Recent Complaints

#11689505 | ELECTRICAL SYSTEM | | 35,000 miles
The contact owns a 2004 Saturn Vue. The contact stated that the light on the instrument panel was abnormally dim. The contact stated that while driving at various speeds over a bumpy road surface, the rear end of the vehicle was swaying from side to side. Additionally, the contact stated that the vehicle made an abnormally loud sound at start up, and it was difficult to remove the key from the ignition switch after turning off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
#11689505 | SUSPENSION | | 35,000 miles
The contact owns a 2004 Saturn Vue. The contact stated that the light on the instrument panel was abnormally dim. The contact stated that while driving at various speeds over a bumpy road surface, the rear end of the vehicle was swaying from side to side. Additionally, the contact stated that the vehicle made an abnormally loud sound at start up, and it was difficult to remove the key from the ignition switch after turning off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
#11683762 | UNKNOWN OR OTHER | | N/A miles
The ignition (key) has stopped working again after being recalled a few years ago, and being replaced. The key will not turn and start the car.
#11553676 | POWER TRAIN | | N/A miles Crash 2 Injuries
Transmission has Lube issues for Honda and TRANSGO HONDALK fixes that but requires several hours labor pulling transmission. Transmission and torque converter overheat causing failure. Mine overheated and stalled crossing traffic, wouldn't go into gear. Caused accident.
#11502848 | ELECTRICAL SYSTEM | | N/A miles
My Father's car key can be taken out of the ignition when it is not in the off position but his specific VIN is not listed as part of the recall.

View all Electrical System complaints →

Safety Rating for the 2004 SATURN VUE

NHTSA has not yet tested the 2004 SATURN VUE in its New Car Assessment Program.

Technical Service Bulletins for the 2004 SATURN VUE

General Motors, LLC has issued 43 technical service bulletins (TSBs) for the 2004 SATURN VUE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

14506A — ELECTRICAL SYSTEM:IGNITION

Ignition Key Removal

070729001 — POWER TRAIN:MANUAL TRANSMISSION

MG3, M86 TRANSAXLE GRINDING/WHINING NOISE IN 3RD OR 4TH GEAR, EXCESSIVE ENGAGEMENT OR DISENGAGEMENT EFFORT WHILE SHIFTING INTO 3RD OR 4TH GEAR, WILL NOT SHIFT INTO EITHER 3RD OR 4TH GEAR. (REPLACE COMPLETE OUTPUT SHAFT ASSEMBLY). *KB

060603005 — ENGINE AND ENGINE COOLING:ENGINE

SERVICE ENGINE SOON (SES)/MALFUNCTION INDICATOR LAMP (MIL) ON AND/OR ENGINE DRIVEABILITY CONCERNS. *KB

050089014 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATED RECREATIONAL VEHICLE TOWING INFORMATION AND PROCEDURES. *EH

050308011 — SUSPENSION

INFORMATION ON IDENTIFYING PROPER DESIGN LEVEL AND TORQUE SPEC CHANGE FOR FRONT LOWER CONTROL ARM. *TT

050847003 — ELECTRICAL SYSTEM

SVS WRENCH LAMP ILLUMINATED WITH DTC B1372 SET AND DTCS U2105, U2106, AND/OR U2108 ALSO SET (ACTIVE OR IN HISTORY). *TT

040604061 — ENGINE AND ENGINE COOLING:ENGINE

CRANK/NO START/EXTENDED CRANK (3 SECONDS OR GREATER) PRIOR TO VEHICLE START, DELAY INTO REVERSE, INOPERATIVE/INTERMITTENT OPERATION OF COMPONENTS AND/OR DIAGNOSTICS TROUBLE CODES (DTC) P0621, P0300-P0306, P0571, P0112, P0629, P0693, U2105, U2108, U1088, AND U1096 IN ELECTRONIC CONTROL UNIT (ECU). *TT

040604059 — ENGINE AND ENGINE COOLING:ENGINE

CRANK, NO START OR EXTENDED CRANK PRIOR TO VEHICLE START OR INOPERATIVE, INTERMITTENT OPERATION OF COMPONENTS AND/OR DIAGNOSTIC TROUBLE CODES (DTC) P0112, P0646, P0629, P0693, AND P0571 IN ELECTRONIC CONTROL UNIT (ECU). *TT

050842002 — ELECTRICAL SYSTEM

INTERIOR DOME LAMP WILL NOT TURN OFF WHEN DOORS ARE CLOSED OR HORN SOUNDS INTERMITTENTLY IN ALARM MODE. *EH

050730006 — ELECTRICAL SYSTEM

SERVICE ENGINE SOON TELLTALE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0742. *EH

Showing 10 of 43 technical service bulletins.

NHTSA Investigations for the 2004 SATURN VUE

NHTSA has opened 1 investigation into potential safety defects in the 2004 SATURN VUE.

Investigation PE04052 — SUSPENSION:REAR Closed

Opened:

REAR SUSPENSION TOE CONTROL LINK

Other Model Years of the SATURN VUE

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Other SATURN Models

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