NHTSA Complaint #11192115 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS IN THE MOTOR NEEDED TO BE REPLACED. THE MECHANIC ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) PERTAINED TO THE FAILURE, BUT THE VIN WAS EXCLUDED. THE VEHICLE WAS TAKEN TO BOB KING KIA (1725 LINK RD, WINSTON-SALEM, NC 27103) WHERE IT WAS DIAGNOSED THAT THE MOTOR BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *BF. WHILE CONSUMER WAS DRIVING ENGINE STARTED KNOCKING AN LOSING SPEED. MANUFACTURER IS RECALLING THIS SAME ENGINE KNOCKING ON THIS MODEL AND MAKE BUT SALES DEALER SAID IT WAS NOT UNDER WARRANTY.*JB