NHTSA Complaint #11192078 — 2005 DODGE DURANGO UNKNOWN OR OTHER

Complaint Details

ODI Number	11192078
Vehicle	2005 DODGE DURANGO
Component	UNKNOWN OR OTHER
Date of Incident	March 16, 2019
Date Filed	March 27, 2019
Mileage	230,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

2005 DODGE DURANGO LIMITED 5.7. MY DURANGO LOCKS ITS SELF INTO 4X4 ON IT'S OWN. I CANT DISENGAGE IT. THIS HAPPENS EITHER SITTING STILL OR DRIVING DOWN THE ROAD. I HAVE CARRIED IT TO THE LOCAL DEALERSHIP AND THEY CHARGED ME $2210+TAX TO FIX THE ISSUE. THEY SAID IT WAS THE FRONT CONTROL MODULE AND THE WIRING HARNESS. I GOT MY TRUCK BACK AND IT WAS STILL LOCKING IN 4X4. I CARRIED IT BACK AND THEY SAID THE WIRING HARNESS IS DISCONTINUED SO THEY REPAIRED THE WIRE TO THE TRANSFERCASE AND THEY SAID WHEN THEY FIX A WIRE IT CAUSES ANOTHER TO GO OUT SO THEY FIXED IT ONCE AGAIN AND SAID I CAN NO LONGER USE THE WARRANTY ON IT BECAUSE IT WILL ONLY CONTINUE TO HAPPEN AND THEY WILL HAVE TO START CHARGING ME EVERY TIME BUT WHEN I GOT IT BACK I WENT TO THE GAS STATION AND IT LOCKED IN 4X4 WHEN I WAS TURNING INTO TRAFFIC WHICH CAUSED ME TO TURN WIDE CAUSING ME TO PULL INTO ON COMING TRAFFIC ALMOST HAVING A HEAD ON COLLISION. I NEED THIS PROBLEM RESOLVED. THIS HAPPENS ON CITY STREETS AND HIGHWAY, IT CAN OCCUR SITTING STILL OR MOVING.

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