NHTSA Complaint #11191654 — 2008 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT HAD THE TRANSMISSION REPLACED THREE YEARS AGO. AFTERWARDS, THE TRANSMISSION BEGAN HESITATING WHEN ATTEMPTING TO SHIFT INTO HIGHER GEARS. THE CONTACT BELIEVED THAT SHE PAID FOR A TRANSMISSION THAT WAS NEVER REPLACED. THE REPAIR WAS PERFORMED BY MOSS BROS. TOYOTA OF MORENO VALLEY (12630 MOTOR WAY, MORENO VALLEY, CA 92555, (951) 247-8000). THE CONTACT CALLED THE MANUFACTURER APPROXIMATELY A YEAR AGO WHO PROMISED TO CONDUCT AN INVESTIGATION, BUT THE CONTACT HAD NOT HEARD BACK. THE DEALER EVEN INFORMED THE CONTACT THAT THE MANUFACTURER PAID FOR HALF OF THE TRANSMISSION REPAIR COST. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 135,000.