NHTSA Complaint #11191563 — 2016 RAM 1500

I HAVE A 2016 RAM 1500, CREW CAB, 4X4 WITH 20K MILES. I BOUGHT IT BRAND NEW AND HAVE IT SERVICED AT THE DEALERSHIP I BOUGHT IT FROM. FOR ABOUT THE PAST 4 WEEKS, I HAVE NOTICED A HARD DOWNSHIFT WHEN APPROACHING A STOP LIGHT OR STOP SIGN IN MY 2016 RAM 1500. I HAVE BROUGHT IT IN TO MY PURCHASING CHRYSLER DEALERSHIP AND THIS IS WHAT THEY HAVE BEEN TOLD. 'FCA ENGINEERING IS AWARE OF A 2ND-1ST DOWNSHIFT BUMP CONCERN AND IS GATHERING INFORMATION ON THE SHIFTING CONCERN. FOR NOW, THEY HAVE DEEMED THIS SHIFT AS AN OPERATING CHARACTERISTIC.' TO HAVE A VEHICLE 3 YEARS OLD AND 20K MILES, AND SAYING I HAVE TO ACCEPT THIS TRANSMISSION ISSUE IS UNACCEPTABLE. IF THIS IS HOW IT IS GOING TO BE, FCA WILL NOT BE GETTING ANY MORE OF MY BUSINESS.