NHTSA Complaint #11191477 — 2015 FORD EXPLORER

VEHICLE EMITS CARBON MONOXIDE WHEN EXCELERATING. WHEN VEHICLE WAS PURCHASED WE COMPLAINED ABOUT THIS SMELL INSIDE OF THE VEHICLE. THE DEALERSHIP SUPPOSEDLY FIXED THIS ISSUE HOWEVER THE PROBLEM REMAINED. WHEN WE CALLED AGAIN TO VOICE FRUSTRATION, DEALERSHIP SAID THERE WAS NOTHING ELSE THEY COULD DO ABOUT THIS. RECEIVED NOTICE FROM FORD MOTOR CORP JANUARY 2019 INDICATING THEY ARE AWARE THAT SOME OWNERS HAVE CONCERNS ABOUT EXHAUST OR CARBON MONOXIDE AND THAT THESE VEHICLES ARE SAFE HOWEVER FORD IS OFFERING A NO CHARGE SERVICE THAT REDUCES THE POTENTIAL FOR EXHAUST TO ENTER THE VEHICLE. WE HAVE SINCE TAKEN THE VEHICLE IN FOR THIS SERVICE HOWEVER, THE EXHAUST FUMES INSIDE STILL EXIST. MY WIFE DRIVES THIS VEHICLE DAILY TO WORK 25 MILES EACH WAY AND HAS BECOME FREQUENTLY ILL DUE TO THIS VEHICLE. HEADACHES AND NAUSEA AND AN INCREASE OF HER BLOOD PRESSURE. PLEASE ADVISE IF THERE ARE ANY REMEDIES GOING FORWARD AS WE ARE AFRAID TO CONTINUE DRIVING THIS UNSAFE VEHICLE