NHTSA Complaint #11191446 — 2018 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11191446
Vehicle	2018 HONDA ODYSSEY
Component	ENGINE
Date of Incident	March 4, 2019
Date Filed	March 25, 2019
Mileage	9,373 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL KNOCKING SOUND DURING ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SACO HONDA (754 PORTLAND RD, SACO, ME 04072, (207) 282-0900) WHERE IT WAS DIAGNOSED THAT A NEW LOWER BEARING, SHORT BOX, PISTONS, CYLINDERS, AND CRANKSHAFT NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN OFF ON A $2,500 PROMOTION TO KEEP THE VEHICLE. THE FAILURE MILEAGE WAS 9,373.

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