NHTSA Complaint #11191385 — 2015 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11191385
Vehicle	2015 FORD EXPLORER
Component	STEERING
Date of Incident	March 15, 2019
Date Filed	March 25, 2019
Mileage	98,734 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

2015 FORD EXPLORER XLT, ELECTRONIC POWER STEERING FAILED DURING DRIVING. A "STEERING ASSIST FAULT SERVICE REQUIRED" MESSAGE ILLUMINATES ON THE DASH INSTRUMENT PANEL. THIS HAS OCCURRED 4 TIMES IN THE LAST WEEK. EACH TIME THE FAILURE HAS OCCURRED AFTER STARTING THE ENGINE AND BEGINNING TO DRIVE THE VEHICLE. THE MILEAGE ON THE VEHICLE AT FIRST OCCURRENCE WAS 98,734. APPOINTMENT MADE AT LOCAL FORD DEALER FOR SERVICE.

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