NHTSA Complaint #11191134 — 2017 HYUNDAI SONATA

CAMPAIGN 953 I RECEIVED A RECALL NOTICE BY MAIL FOR THE KNOCK SENSOR DETECTION SYSTEM SOFTWARE UPDATE AND IT WAS COMPLETED ON 03/19/2019. THE VEHICLE DOESN'T ACCELERATE PAST 20 MPH, JERKS AND HESITATE. I CONTACT THE HYUNDAI DEALER SERVICE DEPARTMENT AND TOLD THEM ABOUT THE PROBLEM AND GAVE ME AN APPOINTMENT FOR THE NEXT DAY. THE VEHICLE WAS INSPECTED AND I WAS ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE, WILL NOT PROVIDE ME A LOANED VEHICLE AND WILL NOT COVER A RENTAL. MY WIFE JUST GAVE BIRTH TO OUR SON ON 03/21/2019 AND WE WERE DEPENDING ON THIS VEHICLE TO TRANSPORT THE BABY FROM THE HOSPITAL TO OUR HOME. I WAS BASICALLY FORCED TO PURCHASE ANOTHER VEHICLE WITH ANOTHER COMPANY, BECAUSE THE HYUNDAI REPRESENTATIVE COULD NOT GIVE ME A DATE OR AN APPROXIMATION OF WHEN THE VEHICLE WILL BE FIXED. I STILL OWED $3500 AND STILL PAYING INSURANCE FOR IT. I NEED HELP.