NHTSA Complaint #11191085 — 2014 FORD TRANSIT CONNECT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11191085
Vehicle 2014 FORD TRANSIT CONNECT
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

DURING THE WINTER RAINY WEATHER, WATER STREAMED OUT OF THE OVERHEAD INTERIOR LIGHT/READING LIGHT FIXTURES ON BOTH SIDES ABOVE THE DRIVER AND PASSENGER SEATS. THERE IS AUDIBLE SLOSHING WATER IN THE INTERIOR PANELS OF BOTH SLIDING BACK DOORS AND PASSENGER SIDE SEAT BELT IS WET COMING OF THE BELT HOLDER PANEL ON THE FRONT PASSENGER SIDE WITH A SICKENINGLY STRONG MOLD SMELL, INDICATING STANDING WATER OR WET INTERIOR OF THE SEAT BELT HOLDER. THIS VEHICLE HAS HAD FAILURES OF THE WINDOW AND LOCK ELECTRIC FUNCTIONS OF THE DRIVER SIDE WINDOWS AND DOORS BOTH FRONT AND SECOND SEAT (BACK PASSENGER SEAT). CONCERN IS THAT THE PANORAMIC ROOF WINDOW SEAL HAS FAILED, ALLOWING WATER TO FLOOD APERTURES, INCLUDING THE ELECTRIC WINDOW, DOOR, AND LIGHT SWITCHES AND THE SUN ROOF ELECTRICAL SYSTEM. ALSO CONCERNED THAT THIS WILL LEAD TO LOOSENING OF THE SUN ROOF BOND SO IT COULD FALL OUT OR BOUNCE OUT WHILE THE CAR IS IN MOTION. IT IS POSSIBLE THAT THIS CAUSED A RECALL ON SOME US MANUFACTURED VEHICLES - WE BELIEVE OURS WAS IMPORTED FROM ENGLAND BUT DO NOT KNOW FOR SURE. THIS BEGAN IN WINTER 2018 AND CONTINUES WHENEVER IT RAINS. PURCHASED THE VEHICLE IN JULY 2018.

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