NHTSA Complaint #11191040 — 2013 FORD F-150

MINE JUST HAPPENED LAST WEEK. SAME THING, I LIVE IN PA AND IT HAS BEEN COLD HERE IN THE MORNINGS AND I USE MY AUTO-START. I GOT IN TO GO TO WORK AND STARTED DOWN THE ROAD AND WENT TO PUT THE REAR DEFROST ON AND THE LIGHT WOULD NOT COME ON SHOWING THAT IT WAS WORKING. I DEPRESSED THE BUTTON SEVERAL TIMES BUT NO LIGHT. IT'S DARK WHEN I HEAD INTO TO WORK SO I COULD NOT SEE THE BACK WINDOW VERY GOOD. AFTER WORK I LEFT TO GO HOME AND AGAIN WENT TO DEPRESS THE REAR DEFROSTER BUTTON AND IT WOULDN'T COME ON. WHEN I LOOKED IN THE REAR VIEW MIRROR, I COULD SEE THAT THE DRIVERS SIDE PORTION OF MY REAR WINDOW WAS SHATTERED. IT WAS STILL IN PLACE BUT THERE WAS A MILLION FRACTURED PIECES I'M ASSUMING BEING HELD IN PLACE BY THE TINT FILM. WITH THE WINDOW STILL IN PLACE I COULD CLEARLY SEE THAT IT HAD NOT BEEN HIT BY ANYTHING. THERE WERE NO MARKINGS ON THE OUTSIDE OF THE FILM AS IT WAS STILL IN ONE PIECE. IF YOU GO TO THE FORD AUTHORITY SITE THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE OCCURRENCES. FORD SHOULD TAKE RESPONSIBILITY FOR THIS.