NHTSA Complaint #11190925 — 2016 FORD FOCUS

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE DRIVER DROVE THE VEHICLE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO SANTA FE FORD (LOCATED AT 16330 NW US HWY 441, ALACHUA, FL 32615, (866) 371-2255) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO ROUNTREE MOORE FORD (LOCATED AT 2588 W US HWY 90, LAKE CITY, FL 32055, (386) 269-9093) REGARDING NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT A FAULTY CODE WAS NOT FOUND AND NO FURTHER ACTION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NO LONGER INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 27,965.