NHTSA Complaint #11190918 — 2010 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11190918
Vehicle 2010 CHEVROLET TRAVERSE
Component ENGINE
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 40 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO CHEVROLET OF NAPERVILLE (1515 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 324-0750), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ADDITIONAL DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DETERMINED. THE INDEPENDENT MECHANIC REPLACED THE SPARK PLUGS AND INFORMED THE CONTACT THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTIES ON THE VEHICLE WERE EXPIRED. THE FAILURE MILEAGE WAS 125,000.

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