NHTSA Complaint #11190911 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER (JEEP CHRYSLER DODGE RAM LOCATED AT 600 AUTO CENTER CIR, SALINAS, CA 93907) WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). AFTER THE RECALL REMEDY WAS PERFORMED, THERE WAS A LOSS OF BRAKE ASSIST. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE VEHICLE WAS SERVICED A SECOND TIME UNDER THE RECALL REMEDY AS A COURTESY HOWEVER, THE FAILURE RECURRED WHERE THERE WAS A LOSS OF BRAKE ASSIST. THE CONTACT CALLED THE SAME DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED AND THAT THERE COULD BE A COST FOR THE REPAIRS. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY FAILED TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT TAKEN BACK TO THE SAME DEALER FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,898.