NHTSA Complaint #11190669 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 60-65 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE CONTACT HEARD ABNORMAL KNOCKING AND CLUNKING NOISES, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE CHECKING THE FLUIDS, THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE VEHICLE WAS TOWED TO VANDEVERE KIA (328 W MARKET ST, AKRON, OH 44303, (330) 253-8800) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,000.