NHTSA Complaint #11190571 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 55 MPH, THE ENGINE FAILED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO JUMPSTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROD BEARING FAILED. THE VEHICLE WAS TOWED TO REDDING KIA (418 E CYPRESS AVE, REDDING, CA 96002, (888) 778-5635) WHO ALSO DIAGNOSED THAT THE ROD BEARING FAILED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THAT NOTHING COULD BE DONE BECAUSE THE CONTACT DID NOT HAVE PROOF OF THE OIL CHANGES. THE VEHICLE WAS PURCHASED FROM LITHIA FORD OF KLAMATH FALLS (2833 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4501) WHERE THEY DENIED PERFORMING THE OIL CHANGES. THE FAILURE MILEAGE WAS 91,000.