NHTSA Complaint #11190535 — 2013 KIA FORTE STEERING

Complaint Details

ODI Number	11190535
Vehicle	2013 KIA FORTE
Component	STEERING
Date of Incident	March 19, 2019
Date Filed	March 21, 2019
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BACKING UP MY CAR UNDER THE CARPORT, AS I WAS PARKED STRAIGHTENING MY WHEELS, I HEARD CLICKING WITH EACH TURN. HUSBAND CHECKED AND FOUND THE SAME CONCERN. TOOK CAR TO KIA DEALER THE NEXT DAY. THEY WERE GOING TO TRY TO REPLACE THE SMALL PLASTIC PART IN THE COLUMN. DISCOVERED THEY COULD NOT AND NOW I HAVE TO PURCHASE A NEW STEERING COLUMN AT A TOTAL COST OF $1,818.36. OUCH! I HAVE NEVER EXPERIENCED THIS BEFORE. MY LAST KIA LASTED 13 YEARS WITH NO MAJOR PROBLEMS. THIS IS EXTREMELY DISAPPOINTING AND UNNERVING.

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