NHTSA Complaint #11190529 — 2013 DODGE AVENGER

THE ACTUATOR BEHIND GLOVE BOX BEGAN TICKING. I REPLACED IT 3 TIMES. I HAVE NOW RESEARCHED AND FOUND THIS IS A KNOWN HEATER CORE ISSUE. I BELIEVE IT HAS A SPLIT CORE SYSTEM. THE HEAT OR DEFROST DOES NOT WORK ON THE PASSENGER SIDE. THERE ARE MULTIPLE COMPLAINTS ONLINE ABOUT THIS. THE COST TO FIX IS AN AVERAGE OF $1100. BUT THIS FIX ONLY WORKS FOR AN AVERAGE OF 1 YEAR AND THEN IT STARTS ALL OVER AGAIN. THIS SHOULD BE A RECALL. IT IS MOST DEFINITELY DANGEROUS TO DRIVE A VEHICLE THAT THE DEFROST DOES NOT WORK. WINDSHIELD IS OBSTRUCTED ON ONE SIDE. WILL DODGE DO ANYTHING ABOUT THIS? THIS IS A MANUFACTURING PROBLEM OF SOME SORT. THIS CAR ONLY HAS 89K MILES ON IT. I NEED YOUR ASSISTANCE IN THIS MATTER. I WAS TOLD BY THE DEALERSHIP TO COME IN AND PAY $150 FOR DIAGNOSTICS THEN IF IT WAS A CORE PROBLEM IT WOULD BE AROUND $1200 BUT THEY WOULD NOT DO ANYTHING UNTIL I PAID THE $150. WHEN I COMPLAINED THAT IT APPEARED TO BE A DODGE ISSUE ON AVENGERS THE TECH SAID "GOOD LUCK WITH THAT" AND HUNG UP.