NHTSA Complaint #11190196 — 2008 MERCURY MILAN SERVICE BRAKES

Complaint Details

ODI Number	11190196
Vehicle	2008 MERCURY MILAN
Component	SERVICE BRAKES
Date of Incident	March 14, 2019
Date Filed	March 20, 2019
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING 30 MPH OVER A BUMP IN THE ROAD, THE BRAKE PEDAL WAS APPLIED; HOWEVER, IT WAS SOFT AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER AND ABS PUMP NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,000.

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