NHTSA Complaint #11190146 — 2013 FORD TAURUS

80,200 MILES - DURING A 2 HOUR DRIVE ON THE INTERSTATE GOING 80MPH, MY TRANSMISSION LOST THE LOW GEARS. AS I TRIED TO SLOW DOWN IN CONSTRUCTION, MY CAR EXPERENCED LOUD HARD JOLTING SHIFTS WHEN IT ATTEMPTED TO DOWNSHIFT, BOUNCING MY MOTHER'S HEAD OFF THE DASH. IT WAS SUPER SLUGGISH LIKE FOLLOWING AND HARD TO BRING IT TO A STOP. WHEN STOPPED AND SHIFTING THROUGH THE GEARS YOU COULD HEAR IT SLAM INTO GEAR A FEW SECONDS AFTER SHIFTING INTO DRIVE. RESULTED IN A COSTLY TRANSMISSION REPLACEMENT.