NHTSA Complaint #11189950 — 2014 LINCOLN MKS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11189950 |
| Vehicle | 2014 LINCOLN MKS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND PREVENTED THE CONTACT FROM TURNING THE STEERING WHEEL. THE CONTACT HAD TO TURN THE STEERING WHEEL WITH FORCE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO FORD LINCOLN LONG-LEWIS (2551 JOHN HAWKINS PARKWAY, BIRMINGHAM, ALABAMA, 35244, (205)-989-3673) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR RACK AND PINION ASSEMBLY FAILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
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