NHTSA Complaint #11520008 — 2014 LINCOLN MKS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11520008
Vehicle	2014 LINCOLN MKS
Component	STEERING
Date of Incident	April 2, 2023
Date Filed	May 2, 2023
Mileage	105,707 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact’s daughter owned a 2014 Lincoln MKS. The contact stated that while her daughter was driving 35 MPH, the vehicle lost power steering functionality. The failure recurred several times and the steering wheel became locked completely. The contact had spoken to the dealer and was informed that the steering gear assembly and the spindle rods connecting end failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 105,707.

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