NHTSA Complaint #11189870 — 2012 KIA SOUL POWER TRAIN

Complaint Details

ODI Number	11189870
Vehicle	2012 KIA SOUL
Component	POWER TRAIN
Date of Incident	March 7, 2019
Date Filed	March 19, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE GEAR SHIFT SELECTOR (MANUAL TRANSMISSION) WOULDN'T FIND ANY GEAR. THE TRAFFIC SIGNAL TURNED GREEN, I PLACED THE GEAR IN 1ST. IT DROVE ABOUT 200 FEET AND I HEARD A FAINT "POP". THE TRANSMISSION GEAR SELECTOR DID NOT HAVE ANY FEELING IN IT, AND I COULDN'T GO INTO ANY GEAR. THE ENGINE REMAINED RUNNING, I STILL HAD A CLUTCH PEDDLE, JUST NO GEARS. I HAD IT TOWED TO A KIA DEALER WHERE THEY INFORMED ME THAT THE TRANSMISSION CABLE LINKAGE HAD FAILED AND IT WAS GOING TO BE DIFFICULT TO FIND A NEW ONE. APPARENTLY THE 2012 SOUL 6 SPEED TRANSMISSION IS A ONE YEAR ONLY? WHEN ASKED HOW LONG WOULD IT BE THE DEALERS RESPONSE WAS, "WE HAVE A LOT OF RECALLS IN HERE, AND YOUR PART IS ON BACK ORDER".

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