NHTSA Complaint #11189831 — 2017 HYUNDAI TUCSON POWER TRAIN

Complaint Details

ODI Number	11189831
Vehicle	2017 HYUNDAI TUCSON
Component	POWER TRAIN
Date of Incident	March 1, 2019
Date Filed	March 18, 2019
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHEN I MAKE A TURN RIGHT OR LEFT, JOINING TRAFFIC, I PRESS ACCELERATION AND THE CAR DOES NOTHING... I MAY EVEN PUSH THE PEDAL TO THE FLOOR, ENGINE ROARS AT 5-6K AND THE CAR DOES NOT MOVE AT ALL OR MOVES EXTREMELY SLOWLY... I WATCH THE CARDS APPROACHING FROM THE BACK AND START TO PRAY... I BARELY ESCAPED FEW ACCIDENT SITUATIONS BECAUSE THE APPROACHING DRIVERS WERE CAUTIOUS ENOUGH ABOUT SOMETHING WRONG GOING ON WITH MY CAR, NOT MOVING. THIS HAPPENED MULTIPLE TIMES. THE AUTHORIZED HYUNDAI SERVICE DID NOT FIND ANYTHING WRONG. BUT, ACCORDING TO OTHER PUBLIC RECORDS, THE ISSUE SEEMS LIKELY TO BE THE DUAL CLUTCH TRANSMISSION (DCT), LATER RENAMED TO "AUTOMATED MANUAL", WHICH IS WHAT I HAVE IN MY TUCSON.

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