NHTSA Complaint #11189823 — 2012 VOLVO XC60

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11189823
Vehicle	2012 VOLVO XC60
Component	ELECTRICAL SYSTEM
Date of Incident	January 2, 2018
Date Filed	March 18, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WATER DRIPS FROM TOP OF WINDSHIELD INTO CAR AS FAST AS IT COMES DOWN. DRAINS INTO LIGHTS FIXTURES AS WELL AS GEARS AND WHEEL. FOGGED UP GLASS ON HIGHWAY CAUSING SERIOUS SAFETY CONCERN. IN WINTER CAUSED GEARS TO FREEZE IN PARK. WATER POOLED IN BOTTOM OF CAR AND IN LIGHT FIXTURES. WATER IN SUNROOF CONTROL - CAUSED MALFUNCTION. WHEN GOING FROM STOP TO START WATER RAINS DOWN IN EYESIGHT CAUSE ANOTHER MAJOR SAFETY CONCERN. DEALER SAID WINDSHIELD WAS LOOSE. SERVICE SAID THEY HAD NOT SEEN THIS PROBLEM. SALES SAID THIS MODEL HAS THIS PROBLEM ALL THE TIME. INTERESTING CONFLICT... VOLVO FORUMS HAVE THIS ISSUE WELL DOCUMENTED.

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