NHTSA Complaint #11187231 — 2017 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11187231
Vehicle	2017 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	January 15, 2019
Date Filed	March 16, 2019
Mileage	11,431 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. ALSO WHILE AT THE DEALERSHIP I HAVE BEEN TOLD OF THIS SAME PROBLEM HAPPING ON OTHER FORD ESCAPES AT LEAST 3 IN THE LAST FEW DAYS AT THIS ONE DEALERSHIP.

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