NHTSA Complaint #11186895 — 2018 BMW 530E

AFTER HAVING MY BMW 530E RUN THROUGH A HAND AND SEMIAUTOMATED CAR WASH, THE CAR WAS DRIED AND DETAILED. WHEN I GOT IN THE CAR AND BEFORE TURNING THE 530E ON, THE IDRIVE SCREEN WAS DISPLAYING A WARNING MESSAGE INDICATING THAT "BATTERY CANNOT BE RECHARGED" AND TO "STOP CAREFULLY: POWER SUPPLY." THE UNDERCARRIAGE WASH WAS NOT DONE ON THIS TRIP TO THE CAR WASH AS IT IS AN ADDED FEATURE. CONTACTED BMW THROUGH THE IDRIVE SYSTEM AND SPOKE TO A MASTER TECHNICIAN WHO ADVISED TO NEVER DO A AN UNDERCARRIAGE WASH. HE ALSO ADVISED TO TURN OFF THE CAR FOR 10 MINUTES. AFTER 10 MINUTES THE MASTER TECH CALLED BACK AND I RESTARTED THE CAR AND ALL WARNINGS WERE GONE AND IDRIVE VEHICLE STATUS WAS "ALL SYSTEMS OK." MY 530E DROVE HOME 10 MILES WITHOUT ANY FURTHER ISSUES.