NHTSA Complaint #11186792 — 2013 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LUPIENT CHEVROLET (1601 SOUTHTOWN DR, BLOOMINGTON, MN) FOR ROUTINE MAINTENANCE. THE MECHANIC DISCOVERED THAT THE STEERING GEAR WAS LEAKING FLUID. THE STEERING GEAR WAS REPLACED. THE CONTACT INDICATED THAT THE SAME FAILURE WAS PREVIOUSLY DISCOVERED THIS YEAR WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,080. *TT CONSUMER STATED HE HAD A 27 INSPECTION COMPLETED AND DEALER STATED THERE WAS A SMALL LEAK WITH A MILAGE OF 33,393. STEERING GEAR WAS REPLACED AT 20,080 MILES AND AGAIN AT 13,893 MILES. CONSUMER FEELS THERE IS A DESIGN OR MANUFACTURING ISSUE.*JB