NHTSA Complaint #11186738 — 2013 CHEVROLET SUBURBAN

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHASSIS ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MUNDAY CHEVROLET (LOCATED AT 17800 NORTH FWY, HOUSTON, TX 77090, (281) 397-8600) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS ALSO NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.