NHTSA Complaint #11186729 — 2011 HYUNDAI SONATA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11186729
Vehicle	2011 HYUNDAI SONATA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 14, 2019
Date Filed	March 14, 2019
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. ALSO STABILITY CONTROL LIGHT COMES ON EVERY MORNING., AND CAR STALLS EVERY TIME I MAKE A TURN WHILE DRIVING. THIS IS DANGEROUS. TOOK MY VEHICLE IN TO THE DEALERSHIP WHO CLAIMED THAT ALL RECALL AND CAMPAIGN SITUATIONS HAD BEEN RESOLVED WITH MY VEHICLE.

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