NHTSA Complaint #11186694 — 2015 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11186694
Vehicle	2015 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	February 14, 2019
Date Filed	March 14, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

WINDSHIELD SPONTANIOUSLY CRACKED FROM PASSENGER B PILLER TO CENTER. WAS GETTING READY TO LEAVE A MOTEL IN AZ ON A COLD, FROSTY RAINEY DAY. I HAD TURNED ON DEFROSTER AND HEATER. AS WE STARTED TO MOVE THE VEHICLE TO THE FREEWAY , PASSENGER AND I BOTH HEARD A POP AND NOTICED A CRACK RUNNING FROM BEHIND THE PASSENGER B PILLER TO THE CENTER. NO OTHER VEHICLES WERE MOVING NEAR MY VEHICLE. SUBARU HAS DENIED CLAIM CLAIMING WINDSHIELD DAMAED BY A ROCK. I HAVE NEVER NOTICE A ROCK STRIKE ON THE WINDSHIELD. THE VEHICLE WAS IN MOTION BUT NOT IN TRAFFIC- ON ACCESS ROAD.

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