NHTSA Complaint #11186637 — 2013 FORD F-150

I WAS WALKING TO MY VEHICLE AFTER WORK IN A PAVED EMPLOYEE PARKING LOT AND PUSHED THE AUTO START ON MY KEY. THE TRUCK STARTED AND I STOPPED AND TALKED TO A COWORKER FOR ABOUT 1 MINUTE AND CONTINUED TO MY TRUCK. AFTER I TURNED THE KEY TO THE ON POSITION I CHECKED BEHIND ME TO PULL OUT OF THE PARKING SPOT AND THE REAR DRIVERS SIDE OF THE 3 PIECE WINDOW WAS SHATTERED. NO MARKS FROM AN IMPACT TO THE WINDOW. YOU CAN'T TELL THE WINDOW IS SHATTERED FROM THE OUTSIDE OF THE TRUCK WITHOUT GETTING VERY CLOSE TO THE WINDOW. I DO NOT USE THE REAR DEFROST OPTION ON THE TRUCK BECAUSE I WAS TOLD THAT IT CAN MALFUNCTION AND CAUSE THE REAR WINDOW TO SHATTER. AFTER DOING AN ONLINE SEARCH I FOUND OUT THAT THE AUTO START CAN ACTIVATE THE REAR DEFROST. I NOTICED DURING THE ONLINE SEARCH THAT THIS IS HAPPENING TO A LOT OF PEOPLE. UNFORTUNATELY SOME OF THEM MORE THAN ONCE TO THE SAME TRUCK.