NHTSA Complaint #11186570 — 2011 TOYOTA AVALON SERVICE BRAKES

Complaint Details

ODI Number	11186570
Vehicle	2011 TOYOTA AVALON
Component	SERVICE BRAKES
Date of Incident	March 12, 2019
Date Filed	March 13, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAVE HAD TO REPLACE MY FRONT BRAKE ROTORS 4 TIMES ON MY 2011 AVALON.. I CURRENTLY HAVE 173,800 MILES WITH 75-80% OF THIS MILEAGE ON THE OPEN HIGHWAY. SEVERAL MECHANICS HAVE INDICATED THAT THIS PREMATURE WEAR ON THE FRONT ROTORS IS HIGHLY UNUSUAL. MY ATTEMPTS TO CONTACT TOYOTA ABOUT THIS PREMATURE ROTOR WEAR ISSUE HAVE EITHER NO RESPONSE OR A FORM LETTER STATING THEY HAVE NO ISSUES WITH THEIR BRAKES. MY VEHICLE IS SERVICED REGULARLY AND TO ME THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS ISSUE. PERHAPS YOU CAN GET THE ATTENTION OF TOYOTA TO LOOK INTO THIS MATTER.

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