NHTSA Complaint #10483569 — 2011 TOYOTA AVALON SERVICE BRAKES

Complaint Details

ODI Number	10483569
Vehicle	2011 TOYOTA AVALON
Component	SERVICE BRAKES
Date of Incident	June 28, 2012
Date Filed	November 7, 2012
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THERE WAS GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO GO DOWN CLOSER TO THE FLOOR WHEN BRAKING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS AND WAS TOLD NOTHING WAS WRONG WITH THE BRAKES. EACH DEALER MENTIONED THAT THERE WAS POSIBILITY THAT THE BRAKES PRODUCE NOISE WHENEVER THEY WERE ENGAGED. THE CONTACT STATED THAT THE VEHICLE HAD A LONGER STOPPING DISTANCE THEN BEFORE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 27,000.

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