NHTSA Complaint #11186380 — 2015 FORD TRANSIT

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE AND VIBRATION WERE PRESENT COMING FROM THE STEERING COLUMN AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO BROADWAY FORD (501 S. 7TH ST., ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE FLEXIBLE DRIVESHAFT COUPLING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THE SAME FAILURE IN 2017 AND 2018 PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 69,000.