NHTSA Complaint #11186375 — 2005 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT END SUSPENSION WAS UNSTABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE RACK AND PINION, PROVIDED AN ALIGNMENT MORE THAN THREE TIMES, AND REPLACED THE SHOCK ABSORBER AND UPPER AND LOWER CONTROL ARMS ON BOTH SIDES; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE SWAYED LEFT AND RIGHT, WHICH CAUSED THE CONTACT TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO CONTROL THE DIRECTION OF THE VEHICLE. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS FOR THE SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.